In the wake of the devastating crash of Air India Flight AI-171 in Ahmedabad, which resulted in the tragic loss of 260 lives, Air India CEO and Managing Director Campbell Wilson has called for restraint and patience, urging the public and media to avoid premature conclusions based on the preliminary findings of the Aircraft Accident Investigation Bureau (AAIB).
In a detailed internal communication shared with airline staff on Monday, Wilson addressed key points highlighted in the AAIB’s initial report, which was released last Friday. He emphasized that, as of now, no mechanical defects or maintenance lapses have been found in the aircraft or its engines.
#AI171Crash #AviationSafety
According to the AAIB’s early findings, all mandatory maintenance protocols were completed before the flight, and the quality of fuel used was fully compliant with industry standards.
Furthermore, the aircraft’s take-off roll showed no signs of abnormality, and the pilots had cleared their pre-flight breathalyser tests, with no issues reported in terms of their medical fitness or operational readiness.
Significantly, the AAIB report does not identify any conclusive cause of the crash at this stage, nor does it offer any recommendations. Campbell Wilson underscored this point in his message, stating:
“The report has identified no cause nor made any recommendations, so I urge everyone to avoid drawing premature conclusions as the investigation is far from over.”
He assured that Air India is extending full cooperation to the investigation team and will continue to do so until a comprehensive and final report is issued.
#InvestigationInProgress #Transparency
The CEO acknowledged that media speculation and sensational coverage are likely to persist in the interim but encouraged employees to remain focused, composed, and committed to their responsibilities. He reminded them of the values that have underpinned Air India’s ongoing transformation over the past three years — namely, integrity, excellence, customer focus, innovation, and teamwork.
Reaffirming Air India’s priorities in the aftermath of the tragedy, Wilson said:
“We remain steadfast in standing by the bereaved families and the injured. At the same time, we must work as a team to ensure the highest standards of safety and reliability for all our customers.”
#AirIndiaCares #CustomerFirst