No Snooping Through Sanchar Saathi, Assures Centre as Privacy Concerns Spark Heated Debate in Parliament
To dispel rising public anxiety over data privacy following the government’s directive to pre-install the Sanchar Saathi cybersecurity application on smartphones, Union Communications Minister Jyotiraditya Scindia firmly denied any possibility of surveillance through the platform.
Speaking during Question Hour in Parliament on Wednesday, Scindia emphasised that the app is designed purely to safeguard citizens, not to intrude on their personal data.
“Snooping is neither possible nor will it ever take place through the Sanchar Saathi safety app,” the minister asserted, reiterating the government’s commitment to protecting user privacy.
He explained that the purpose of the app is to empower users by helping them report fraudulent calls, messages, and lost or stolen devices, enabling stronger action against cybercrime.
The Department of Telecommunications (DoT) had recently directed smartphone manufacturers and importers in India to pre-install the government-backed app, prompting widespread concern after companies were reportedly informed that the app could not be deleted, disabled, or restricted.
This sparked fears about potential surveillance and loss of user control.
Responding to the backlash, Scindia clarified on Tuesday that installation of the app was not mandatory and reassured the public that they are free to remove it if they choose.
“If you want to delete the app, you can. If you don’t wish to use it, simply do not register — it will remain dormant.
This app exists to protect citizens who may not even know such security tools are available,” he said, stressing that the government’s aim was accessibility, not coercion.
Congress raises privacy alarm
Despite the minister’s assurances, Congress MP Deepender Hooda voiced serious concerns over transparency and potential misuse.
Hooda questioned whether a user could ever be certain that all functions of the app were completely disabled after opting out.
“Even after disabling the app, users cannot know whether its features have been entirely shut down.
This raises alarming concerns about the violation of the right to privacy and fears of surveillance,” he argued, calling for stronger safeguards and clarity.
The debate highlights the ongoing tension between digital security initiatives and the fundamental right to privacy — an issue that continues to shape India’s rapidly expanding digital ecosystem.
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